Get in touch
Sales, support, security, privacy — one inbox, one team. We read every message and reply within one business day.
Support & sales
Questions about your account, your plan, or how to run a feature in your kitchen.
Email supportSecurity & vulnerability reports
Report a vulnerability or ask about our security posture. We acknowledge within 48 hours and work in good faith with researchers.
Email securityPrivacy & data requests
GDPR data access, export, deletion, or portability requests.
Email privacy teamWhere we work
Keptt is built across Ireland and Italy. We operate fully remote — there's no walk-in office, but we answer email fast.
What to expect
- Support replies within 1 business day (Mon–Fri, Europe/Rome).
- Security reports acknowledged within 48 hours.
- For faster product questions, the in-app chat is open to all signed-in users.